Every QOP Surgery service has a written definition of done before work starts. We measure what gets completed and verified (case scheduled, eligibility verified, prior auth logged, charge entered, statement sent), not hours, seats, or activity.
SchedulingAuthorizationDocumentation
expertise in
Ambulatory Surgery & Procedure Centers
Building stronger, more connected teams
Surgery-center operations that actually get finished
When case readiness checks back up, eligibility on high-deductible patients sits unresolved, and prior auths for procedures stall, OR time goes unused. QOP Surgery covers the operational side so your ASC can keep cases moving. We hire the schedulers, eligibility and prior auth specialists, coders, and business office staff who keep ambulatory surgery centers running, and we take operational work off your plate on a per-outcome basis. Hiring and execution under one roof, scoped to what your center actually ships.
Built to scale growth
Work measured by results
Hire better talent
Outcome based operations support
At QOP Surgery, we deliver defined, measurable operational outcomes—not headcount, shifts, or generic “support.” Surgery centers use us to offload recurring administrative and revenue‑cycle work without hiring, managing, or scaling internal staff. We focus on dependable execution with clear completion rules so you pay only for finished work, not time, seats, or vague effort.
Scheduling. Authorization. Documentation.
A model built around defined outcomes
Our core model at QOP Surgery is built around outcome‑based delivery, where you only pay for work completed under agreed definitions. We start with a discovery call to identify the operations that matter most and define precise completion criteria. Then we integrate that workflow with your systems so tasks pass seamlessly between teams. When work isn’t suitable for strict completion rules, we offer a traditional monthly option with a dedicated full‑time specialist.
How we help
Case Scheduling & Readiness Coordination
Manage case scheduling with confirmed readiness and documented status
QOP Surgery provides complete scheduling and readiness coordination to keep your procedural calendar accurate and reliable. We confirm case schedules, handle outreach with patients and internal teams, coordinate with surgeon offices, and log any exceptions so your staff isn’t chasing loose ends. Work flows consistently from request through confirmed readiness, reducing last‑minute gaps, miscommunication, and unplanned rescheduling.
Patient Preregistration & Intake
Complete required patient intake or flags clear disposition
We manage patient preregistration and intake support that organizes critical demographic and documentation work before procedures. We collect required patient information, follow up on missing items, and document clear outcomes so your front desk and clinical teams are working from complete, auditable records. That reduces back‑and‑forth, eliminates guesswork, and helps ensure your workflows start cleanly every time.
Insurance Eligibility Verification
Verify eligibility and benefits with evidence and routed exceptions
QOP Surgery handles payer eligibility and benefits verification to clarify coverage before procedures are scheduled. We check eligibility details with payers, capture benefit notes and references, attach evidence to cases, and escalate exceptions when information is unclear or incomplete. That gives your billing and patient access teams accurate, reliable payer data upstream, helping reduce denied claims and administrative friction later in the cycle.
Charge Entry Support
Enter charges from approved documentation with completeness checks
We provide charge entry support that methodically converts approved source documentation into accurately entered charges. We apply completeness checks, surface discrepancies for review, and log exception details so your billing pipeline stays organized. By capturing gaps and flagging issues up front, we help reduce hidden data errors, minimize rework in claims processing, and create a more reliable flow of charge information across your revenue cycle teams.
Patient Statements & Billing Inquiries
Send statements, reminders, and logs billing inquiries/disputes
We handle patient statements and billing inquiries so your staff isn’t pulled between clinical operations and patient communications. We send out statements generated by your system, manage reminder outreach, and document billing inquiries and dispute details with clear handoffs. That reduces back‑and‑forth, clarifies what’s been communicated, and ensures patients’ billing questions are handled consistently and recorded audibly.
Provider Enrollment Administration
Support payer enrollment and credentialing with tracked administrative workflow
QOP Surgery manages provider enrollment administration to support credentialing and payer enrollment activities that keep your billing operations aligned with payer requirements. We gather required documents, prepare and submit enrollment packets, track submission status updates, and log credentialing progress for clear visibility. By organizing these administrative tasks and status details, your teams spend less time coordinating piecemeal follow‑ups and more time on core operational priorities.
Tailored Service
Custom work items built around your workflow
You tell us the workflow you want off your plate. We map it into clear work items, define inputs and “done,” set exception rules, then connect it to the right systems so delivery is consistent and auditable with QOP Surgery.
Dedicated Full-Time Specialist
Flexible tasks that do not fit our fixed outcome model
If a traditional model fits better, you can work with a dedicated full-time specialist through us. They focus on your workflows day-to-day, integrate into your tools where needed, and handle a wider mix of tasks that are hard to standardize into work items.
Frequently Asked Questions
Common questions
How do we decide what services to start with?
A short discovery call maps where the center is bleeding time: case scheduling, eligibility, prior auths, charge entry, patient statements, provider enrollment. We only take on work we can define, standardize, and run on a schedule.
How does work enter the workflow?
Work enters differently depending on the service. Some tasks come from your scheduling or billing system in real time, others run in batch queues, shared portals, or agreed handoffs from your team. Each service has its own intake setup so flow stays trackable.
Do you work in our systems or your systems?
Where the work happens depends on what keeps it cleanest. Most of the time we work directly in your systems to keep data centralized, but we can also work in ours or through a connected integration. You define the access and the environment; we deliver the results.
How do you define what counts as “complete”?
Each service breaks down into discrete outcomes with written, auditable completion rules. If you need evidence (a confirmation, a status change, a record update, a log note), that gets defined before the work starts, not after.
How does pricing work?
Pricing is per outcome. Each outcome type carries a unit price tied to its completion rule. Most ASCs buy a recurring pool of service credits (or a small minimum commitment) and draw down only on completed work. If volume exceeds the included amount, overage bills at the same unit rate. Out-of-scope or blocked items do not count as completed.
What does onboarding look like?
We agree on scope and outcomes, lock in intake, configure tools and integrations, then run a short validation ramp before going live. Once validated, the same definitions and pricing carry into steady state, focused on finished work.
“We brought QOP Surgery in to take two things off our plate: owning case readiness and eligibility follow-up end-to-end, and running prior auth tracking so nothing stalled after the first step. Within a few weeks we had clear work-item definitions, structured intake, and a completion rhythm the business office could actually plan around.
The biggest shift is that we stopped paying for “support hours” and started paying for finished work. We can see exactly what was completed, what is in progress, and what is blocked. They integrated with our scheduling, billing, and RCM systems, and we only pay for outcomes we can verify.”
Henry Montgomery
Chief Operating Officer
What clients say